Productivity

Productivity leadership and productivity management make distinctive contributions:

A truly productive culture is characterised by the following mindsets:

• Productivity increases customer satisfaction and our efficiency

• Standardised processes create efficiency and consistency

• All work is a process

• Quality is my responsibility

• We are all empowered to improve and collaborate

• We continuously look for opportunities to improve our productivity

• Productivity is a part of everyone’s role every day

• Balanced, fact-based, evidence-driven decision making                                     

Mindset Matters Group Productivity programs use complementary and interdependent approaches:

Systems thinking and modelling ABOUT the process

• Takes the balcony perspective
• Highlights the 'could' and 'should be' of the process

Process analysis and mapping OF the process

• The dance floor perspective – the ‘is’ and ‘improved is’
• Intention to shift the ‘is’ towards the ‘could’ and ‘should’

Always bearing in mind – if you improve a mess, you’ll have an improved mess!