Productivity leadership and productivity management make distinctive contributions:
A truly productive culture is characterised by the following mindsets:
Productivity increases customer satisfaction and our efficiency
Standardised processes create efficiency and consistency
All work is a process
Quality is my responsibility
We are all empowered to improve and collaborate
We continuously look for opportunities to improve our productivity
Productivity is a part of everyone’s role every day
Balanced, fact-based, evidence-driven decision making
Mindset Matters Group Productivity programs use complementary and interdependent approaches:
Systems thinking and modelling ABOUT the process
Process analysis and mapping OF the process
Always bearing in mind – if you improve a mess, you’ll have an improved mess!